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We believe in internet privacy!
Privacy Policy last updated on Febrary 29,2019 to comply with GDPR.
General
This Privacy Policy is applicable to DCB's database of customers and website visitors as well as DCB's marketing database.
This Privacy Policy describes how we process personal data of our website visitors, customers, and potential customers (all the aforementioned hereinafter “Customers”).
Some of our services might be subject to a separate privacy policy. If a separate privacy policy applies to a particular service, we will post it in connection with the service in question.
This Privacy Policy may be updated if required in order to reflect the changes in data processing practices or otherwise. The current version can be found on our website. We will not make substantial changes to this Privacy Policy or reduce the rights of Customers under this Privacy Policy without providing a notice thereof.
We collect two types of information concerning our Customers: (i) Customer Data; and (ii) Web Analytics Data. Although we do not normally use Analytics Data to identify individuals, we'be been told that sometimes individuals can be recognized from analytics data, either alone or when combined or linked with Customer Data. In such situations, Web Analytics Data shall also be considered to be personal data under applicable laws and we will treat the combined data as personal data.
We may collect and process the following Customer Data: (i) name and contact details (including user names where applicable); (ii) organisation and title (iii) phone number; (iv) e-mail address; (v) communication history; (vi) invoicing and billing information; (vii) data concerning your orders and use of the Services or your interest in our Services; (iix) marketing opt-outs and opt-ins.
Most of the Customer Data is received directly from Customers in connection with the customer’s use of our services. In addition, some personal information may be collected and updated from our service partners to provide order fulfillment or customer contacts.
Analytics Data we gather in connection with the use of our Services includes, for example, the following data: (i) Customer’s IP address; (ii) device and device identification number; (iii) operating system; (iv) time of visit; (v) browser type and version; (vi) language settings. (vii) URL route and search history on the page. It is common for this data to be automatically provided by the web browser and stored by most web servers.
We use various technologies to collect and store Analytics Data and other information when Customers visit our Services, including cookies.
Cookies are small text files sent and saved on your device that allows us to identify visitors of our websites and facilitate the use of our services and to create aggregate information of our visitors. This helps us to improve our services and better serve our Customers. The cookies will not harm your device or files. We use cookies to process on-line orders, with Google advertising, and with on-site searches. Interestingly enough, the only cookie directly processed by DCB and not by our service partners is the one indicating that you have read the cookie policy.
Customers may choose to set their web browser to refuse cookies, or to alert when cookies are being sent.
Please note that some parts of our Services such as on-site search or on-line orders may not function properly if use of cookies is refused.
We use Google Analytics and other web analytics services to compile Analytics Data and reports on visitor usage and to help us improve web services. For an overview of Google Analytics, please visit Google Analytics and the Google privacy policy at the link below. It is possible to opt-out of Google Analytics with the following browser add-on tool: Google Analytics opt-out add-on.
Purposes
Personal data is processed for the following purposes:
To provide our Services and carry out our contractual obligations
We process personal data in the first place to be able to offer the Services to our Customers and to run, maintain and develop our business. Personal data may be processed in order to carry out our contractual obligations towards the Customer. We may use the data for example to offer essential functionalities of our Services, complete customer orders, and to provide access to the Services. If a customer contacts our customer service, we will use the provided information for answering questions and solving possible issues.
We may process information regarding the use of the Services to improve the quality of our Services e.g. by analysing any trends in the use of our Services. When possible, we will do this using only aggregated, non-personally identifiable data.
We process personal data to perform our contractual obligations towards Customers and to comply with legal obligations. Furthermore, we process personal data to pursue our legitimate interest to run, maintain and develop our business.
Customer relationships. When choosing to use your data on the basis of our legitimate interests, we weigh our own interests against your right to privacy.
In some parts of the Services, (for example, email newsletters), Customers may be requested to grant their consent for the processing of personal data. In this event, Customers may withdraw their consent at any time.
We do not share personal data with third parties outside of our organization unless one of the following circumstances applies:
It is necessary for the purposes set out in this Privacy Policy
To the extent that third parties need access to personal data to perform the Services, DCB has taken appropriate contractual and organisational measures to ensure that personal data are processed exclusively for the purposes specified in this Privacy Policy and in accordance with all applicable laws and regulations.
For legal reasonse
We may share personal data with third parties outside our organization if we have a good-faith belief that access to and use of the personal data is reasonably necessary to: (i) meet any applicable law, regulation, and/or court order; (ii) detect, prevent, or otherwise address fraud, security or technical issues; and/or (iii) protect the interests, properties or safety of DCB, our Customers, or the public in accordance with the law. When possible, we will inform Customers about such transfer and processing.
To authorized service providers
We may share personal data to authorized service providers who perform services for us (including data storage, sales, marketing and customer support services). Our agreements with our service providers include commitments that the service providers agree to limit their use of personal data and to comply with privacy and security standards at least as stringent as the terms of this Privacy Policy.
For other legitimate reasons
If DCB is involved in a merger, acquisition or asset sale, we may transfer personal data to the third party involved. However, we will continue to ensure the confidentiality of all personal data. We will give notice to all Customers concerned when the personal data are transferred or become subject to a different privacy policy as soon as reasonably possible.
With explicit consent
We may share personal data with third parties outside our organization for other reasons than the ones mentioned before when we have the Customer’s explicit consent to do so. The Customer has the right to withdraw this consent at all times.
Additional Details:
Our E-commerce partner, Americommerce.com uses cookies and customer entered information to process on-line orders. We do not have access to the creddit card information entered when ordering through our web site. Americommerce privacy policy: https://www.americommerce.com/privacy-policy
Information entered when ordering on-line is also used by DCB employees to fulfill your orders and contact you concerning your orders.
Our Advertising partner, Google.com, uses cookies to track web site analytics and provide advertising on the Google search web site.
Google Adwords privacy policy: https://policies.google.com/privacy?hl=en
Our site search engine partner, Addsearch.com uses cookies to provide on-site search functions.
Adsearch privacy policy: https://www.addsearch.com/about/privacy/
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| Data Comm for
Business Inc. 2949 County Road 1000 E Dewey, Il 61840 |
Voice:
217-897-6600 Toll Free: 800-4-DCB-NET Toll Free: 800-432-2638 |
Email: Contact Page Web: www.dcbnet.com Fax: 217-897-8023 |
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| All DCB web pages copyright ©1995- Data Comm for
Business, All rights reserved. EtherPath®, EtherSeries®, EtherPoll®, EtherBridge® and EtherModem® are Registered Trademarks of Data Comm for Business, Inc. |
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